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WHAT ACTION SHOULD YOU TAKE IF YOU RECEIVE AN UNSATISFACTORY REFERENCE?

11/10/2016

I would always strongly recommend that part of the recruitment process should include asking prospective employees for at least two employment references, one of which should always be their last employer.

Any offer letter and most importantly, the contracts of employment should clearly set out that employment is subject to the receipt of satisfactory employment references.

If you receive a reference that is not satisfactory, for example persistent lateness, poor performance, it is good practice to discuss this with the employee before making judgement as to whether you wish to continue with their employment.

If the reference is unsatisfactory regarding excessive sickness absence, I would advise to proceed with caution before making any decision regarding continued employment. If a job offer is withdrawn or employment is terminated for reasons that may be linked to a disability it could result in a disability discrimination claim.  If this situation arises, it doesn't mean there is ‘no way out', but I would recommend you seek further advice on addressing the position. 

Angie.  You can contact Angie Dansey at angela@practical-hr.co.uk

If you need guidance or advice with your HR requirements, please call Practical HR on 01702 216573 or email Angie on the above.


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